Higgsfield Charged Me Twice: Refund Steps

First, check it is really two charges

Card issuers show a temporary authorisation hold alongside the final settlement, which looks like a double charge for two to five business days. Compare the transaction IDs in your bank app: a hold that later disappears was never charged.

Genuine duplicates

• Two subscriptions on two accounts (email sign-up plus social sign-in).
• A retried payment after a first attempt that actually succeeded.
• A plan change that started a new subscription without ending the old one.

Check your invoice history for two invoices with different IDs on the same date - that is the proof you need.

Requesting the refund

1. Collect both invoice IDs, the amounts, dates and the account email on each.
2. Cancel the duplicate subscription so it does not renew - see how to cancel.
3. Contact Higgsfield billing support with the invoice IDs and ask for reversal of the duplicate only.

Avoid a chargeback if you can

Bank disputes usually suspend the account until resolved and take far longer than a direct refund. Use the billing charge fix for the fastest route, and the login fix if you cannot open the invoice history.